Finchglow Travels & Tours Limited – Finchglow Holidays, a subsidiary of Finchglow Group, is currently seeking application from suitably qualified candidates to fill the position below:
Job Title: Content Developer
We are looking to hire a Content Developer responsible for creating original content for websites, newsletters, press releases, blogs, articles and advertising and marketing materials based on the requirements of Finchglow Group and its subsidiaries (Finchglow Travels, Finchglow Holidays, FCM, Travelden & Prysm Investment).
Develop content Strategy aligned with long term and short term marketing target; analyze content performance and suggest improvement
Writing entertaining and informative search engine optimized contents, and articles on the company’s website that will drive high engagement
Manage content distribution to online channels and social media platform to increase web traffic
Develop a content calendar to ensure regular and quality content on the website throughout the year
Overseeing all content and updating all sections of the group’s website, including homepage and other categories
Monitor track and document content result; analyses data, returns and customer response
Manage all aspect of content production including campaigns, blogs, whitepaper, email marketing, imagery and videos
Collaborate with marketing and design teams to plan and develop site content, promotional concepts, style and layout
Targeting key words and basing articles around them
Keeping up to date with the industry best practices and adjust the content strategy as needed.
Job Title: Software Developer
We are looking to hire a Software Developer who will be responsible for developing, managing and maintaining the organization’s website, developing cohesive designs for the website.He/She is to plan and execute all SEO/SEM marketing database and advertising campaigns as well as oversee every aspect of website and its update to ensure that there are minimal complaints on all platforms.
Develop prototype designs, theme templates, site maps and story boards for the company’s website and implement phases of development processes.Co-ordinate all activities on the website and ensure the proper functioning of all interfaceTest and debug the website and applications on the website in regard to usability
Keep up to date with latest web design technologies and techniques in order to include them in the organization’s website
Ensure the website is constantly functioning to meet the business needs of the organization
Develop style guidelines for website content
Develop and implement procedures for ongoing revision of the website
Implement updates, upgrades and patches in a timely manner to limit loss of service
Set up and maintain monitoring tools on the website
Test backup or recovery plans regularly and resolve any problem.Monitor, assess and give report on website performance.Oversee the activities of the website development officer and to ensure proper carrying out of all assigned task on the website.
Job Title: Travel Consultant Intern
We are looking to Hire Graduate Interns in Port-Harcourt to fill the position of Travel Consultant (Internship Position)who will be responsible for mapping out travel arrangements for corporate bodies, travel agencies and individuals.These include booking flights, arranging transportation to and from the airport, and booking hotel rooms.The Travel Consultant is to also help clients ensure their visas and work permits are up to date for the locations they need to travel.
Make professional and accurate travel arrangements for our clients including air, car, hotel, and ground transportation reservations.Converse with customers to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.Compute cost of travel and accommodations, using carrier tariff books, and hotel rate books, or quote package tour’s costs.Follow company procedures, account guidelines and customer service standards in the areas of: making travel arrangements, building Passenger Name Records (PNR’s) and profiles.Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by Finchglow Travels.Provide customer with Finchglow Travel brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.Maintain awareness and adherence to our clients procedures, programs and policy guidelines
Consistent application of Finchglow Travel’s practices and programs.Provide industry updates as well as airline promotions to clients
Offer and provide travel insurance to customers.Engage in the preparation of sales budget weekly.
Required Skills & Qualifications
First Degree in a related field with 0-1 years experience and should have completed NYSC
Demonstrated experience in the use of Amadeus GDS; with Amadeus certification.
Job Title: Head of Sales
Finchglow Travels is looking to hire Head, Sales who will be be responsible for spearheading the growth of businesses by sourcing and securing Travel accounts to increase the profitability of the organization totaling billions of Naira in profit.
Other responsibilities include:
Identify and acquire new customers and also ensure their profitability is maintained
Actively contribute to the growth strategy and wider business plan of the company
Supervise call plan of Sales team through Business Development Managers
Identify potential Corporate Clients, Access their credit worthiness and target them for closure within a set timeframe
Provide accurate forecast and ensure that all branch targets are met
Manage and lead the sales team in the different branches
Develop, Establish and Enforce goals, as well as, policies and procedures for the sales team
Conduct weekly/monthly sales meeting and trainings
Deal with clients’ complaints as a matter of urgency in accordance with company policy
Define KRAs for the Account Officers in sync to the annual target provided
Acquire Large Multinational Corporate Accounts and handling hardcore negotiations
Stay updated with recent market/industry trends, competitors & leading customer strategies
Preparation of weekly and monthly report
Setting out a long-term, strategic marketing vision for the company in line with growth objectives
Analyze customer research, the market and competitor data and making recommendations that drive the growth of the brand
Leading all marketing activities and measuring performance through developing appropriate marketing metrics
Maintaining, developing and researching potential new strategic relationships within the sector to help drive the growth of the brand
Review and analyze sales performances against programs, quotes and plans to determine effectiveness
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Qualifications & Experience
First degree in marketing, Business Administration or related field7+ years’ experience with a minimum of 4 years demonstrated involvement working in supervisory role for direct sales
Strong prospecting skills and Excellent closing skills
Exceptional verbal, written & presentation communication skills
Experience working in the Travel Industry will be an added advantage
Excellent customer service delivery focus
Strong organizational and time management skills with ability to manage multiple projects and set priorities
Good attitude and strong work ethic
Excellent Leadership and Managerial Skills
Result driven & target oriented
Job Title: Destination Consultant
We are looking to hire Destination Consultants responsible for selling, arranging and promoting holiday and travel products to clients by working with the Destination Manager.
Liaise with coach operators, airlines, hoteliers and resort representatives to get best prices and packages for clients
Attend exhibitions and holiday shows
Collect and provide comprehensive information and coordinate guest requests regarding hotel services, sporting events, attractions, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest
Handle reservations and obtain/issue tickets where applicable
Responsible for researching and providing destination sites, including corporate and leisure locations
Work with local and international tourist site to promote tour packages
Assist clients with all products /Services rendered at Finchglow Holidays Make arrangements for transport, accommodation and tour activities Research on information about accommodation fares and ratings Reporting of activities performed on a weekly basis to the Destination Manager
Contact hoteliers, check availability, produce quotes and present options to clients for booking Offering excellent customer service and build a rapport with clients
Take enquiries from corporate clients regarding their local and international hotel requirements and services Ensure effective and efficient debt recovery from clients
Qualification & Experiences
First Degree in a related field with a minimum of 2 years’ experience of working in a similar role Result Oriented & Target Driven Excellent verbal & written communication skills
Highly innovative skills Customer profiling on the GDS i.e. Amadeus etc.Ability to relate to clients at various levels within their organizations using diplomacy and tact
Excellent customer service deliverymen proficiency levels with the use of Microsoft Office programs Ability to work under pressure and effectively multi-task while maintaining professional rapport with clients
How to Apply
Interested and qualified candidates should send their CV’s to: email@example.com using the job title as the subject of their email.
Application Deadline 11th October, 2018.