FIVETHREE INVESTMENT holds and manages securities for investment purposes. We also invest money on behalf of our clients
Job Title: Customer Care Representative
- Fivethree Investment is in need of a customer care representative who will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Manage large amounts of incoming calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- BA or BSC in Accounting, Business Administration or any related course.
- Applicant must have at least 2nd class lower from a reputable Institution, must be a resident of Lagos.
Job Title: Front Desk Representative
- We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Answer all incoming calls and redirect them or keep messages
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Answer questions and address complaints.
- Receive letters, packages etc. and distribute them
- Proficient in English (oral and written)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- BA/ BSC in any course related to Language and social science.
- Qualified Applicants must have at least 2nd class lower division from a reputable organisation and must have his or her NYSC Certificate.
- Also must be a Lagos Resident.
How To Apply
Interested and qualified candidates should forward their CV’s to:email@example.com
Application Deadline 10th November, 2018