CUSTOMER SERVICE

Call Center Agents recruitment In A Leading Financial Institution

on

Workforce Group – Our client, a leading Financial Institution, is currently in need of suitably and qualified candidates to fill the position below:

 

Job Title: Call Center Agent
Location: 
Lagos (Island and Mainland)

Job Descriptions

  • He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
  • We are in need of suitably and qualified candidates to fill the role of a Contact Center Agent (Igbo Language and any other major language in Nigeria).
  • He/She will be the liaison between the organization and its current and potential customers.

Responsibilities

  • Meet personal/team qualitative and quantitative targets.
  • Seize opportunities to upsell products when they arise.
  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs clarify information; research every issue and providing solutions.

Requirements

  • One or two years’ experience working in a related job role.
  • Must be fluent in English, Igbo and any other major Language
  • Must be resident in Lagos.
  • HND/B.Sc in any discipline.
  • Must not be more than 28 years old.
  • Excellent spoken English with impressive interpersonal skills.

READ ALSO: Admin Jobs Recruitment at JCvaxe Technology Concepts

Remuneration
Attractive Basic pay and other benefits.

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Application Deadline 17th November, 2018.

CLICK HERE TO JOIN US ON WHATSAPP GROUP

BE THE FIRST TO GET LATEST JOB ALERTS

Enter Your Email Below To Get Latest VacanciesNG Alerts Via Inbox

Join 69,961 other subscribers

Leave a Reply

Your email address will not be published. Required fields are marked *