ADMIN JOBS

Admin Jobs at Royal Touch Integrated Resources Limited

on

Royal Touch Integrated Resources Limited is looking for the services of a qualified candidate to fill the position below:

Job Title: Customer Service Officer

Location: Lagos

Job Description

  • Answers customer inquiries via phone, email, and in person
  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care
  • Build sustainable relationships of trust through open and interactive communication
  • Attends weekly staff meetings
  • Participates in team-building activities
  • Identify and asses customer needs to achieve satisfaction
  • Handling and resolving product or services complaint from customers by determining cause of the problem and resolving the best way possible
  • Makes recommendations to management to improve customer experience.

Requirements

  • Must have 2 years of experience in customer service
  • HND or B.Sc./post NYSC certificate
  • Must have basic knowledge of computer
  • Must have excellent communication skills.

Application Closing Date
12th January, 2019.

Method of Application 
Interested and qualified candidates should send their CV to: Royaltouchintegrated@gmail.com Using the “Job Title” as the Subject of the mail.

Job Title: Quality Control Officer

Location: Lagos

Job Description

  • Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials
  • Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor
  • Approve all finished products by confirming specifications and conducting required tests
  • Return products for re-work if needed and complete documentation to confirm re-work
  • Document and update inspection results by completing reports and logs
  • Keep measurement equipment operating by following operating instructions and calling for repairs
  • Maintain safe work environment by following standards and procedures and complying with legal regulations
  • Work with the training department to mentor junior employees
  • Update job knowledge by engaging in educational opportunities, reading technical publications, attending seminars
  • Accomplish organization mission by completing related results as needed.

Requirements

  • B.Sc qualification
  • 3 years in a leadership or managerial position
  • Work authorization security clearance
  • Excellent computer skills
  • Strong communication skills, having the ability to interpret and teach methodologies
  • Understanding of manufacturing methods and procedures

Application Closing Date
12th January, 2019.

Method of Application 
Interested and qualified candidates should send their CV to: Royaltouchintegrated@gmail.com Using the “Job Title” as the Subject of the mail.

 

Job Title: Human Resources Manager

Location: Lagos

Job Description

  • Maintains the work structure by updating job requirements and job descriptions for all positions.
  • Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
  • Prepares employees for assignments by establishing and conducting orientation and training programs.
  • Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
  • Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
  • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains human resource staff by recruiting, selecting, orienting, and training employees.
  • Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Contributes to team effort by accomplishing related results as needed.

Requirements

  • A Bachelor’s degree or Masters in Human Resources Management
  • Need up to 3 years of experience
  • Adequately informed as regards the laws of hiring

READ ALSO: Nationwide Customer Service and Social Media Executive at Beauty Stylists Professionals

Application Closing Date
12th January, 2019.

CLICK HERE TO JOIN US ON WHATSAPP GROUP

BE THE FIRST TO GET LATEST JOB ALERTS

Enter Your Email Below To Get Latest VacanciesNG Alerts Via Inbox

Method of Application 
Interested and qualified candidates should send their CV to: Royaltouchintegrated@gmail.com Using the “Job Title” as the Subject of the mail.

Recommended for you

Leave a Reply

Your email address will not be published. Required fields are marked *