Call Centre Executive (Yoruba & Hausa) at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Call Centre Executive (Yoruba & Hausa)

Location: Lagos
Employment Type: Full-time

Job Description

• Place and receive calls from customers
• Ensure timely resolution of customer challenges regarding products/services
• Resolve customer complaints in a calm and professional manner
• Maintain professional demeanour in the resolution of issues at all times

Requirements

• B.Sc. / HND in any discipline
• A minimum of one year experience in a call centre set-up
• Must be fluent in speaking Pidgin
• Experience in receiving and making inbound & outbound calls to customers.
• Adept listening skills
• Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
• Great Verbal and written communication skills.

Application Closing Date
10th October, 2020.

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How to Apply
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng clearly indicating the “Job Title” as the subject of your mail. E.g. “Call Centre Executive (Yoruba & Hausa)”

Note: Only shortlisted candidates will be contacted.