Sigma Consulting Group is a management consulting firm with a particular focus on HR services, Consumer Business, Healthcare, Real Estate and Financial Services.
We are recruiting to fill the position below:
Job Title: Customer Service Executive
Location: (5 branches – Lekki, Sangotedo, Isheri-Ikotun, Agege and Ikeja) – Lagos
Employment Type: Full-time
- We are seeking to recruit Customer Service Executives, that present brand image by acting as the first point of contact for existing and potential clients; with outstanding patient management and analytical skills.
- They are also to ensure the highest levelof client engagement by demonstrating professionalism and competence in dealing with products and services inquiries, clients’ concerns, and feedback.
- BSc in Social Sciences or any relevant field.
- A minimum of 1-year post-NYSC experience as a Customer Service Representative or Administrative Officer or in related fields.
- Excellent written and verbal communication skills.
- Excellent phone and email etiquette
- Proficiency in Microsoft Word and Excel is very important
- Result-driven and passionate about client engagement, retention, and brand management.
- Must demonstrate a high level of ownership and attention to detail.
- Flexible and willing to accept a change in priorities as necessary.
- Persistence to follow through on given tasks.
- Island: N60,000 – N70,000
- Mainland: N50,000 – N60,000
Application Closing Date
3rd May, 2021.
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How to Apply
Interested and qualified candidates should send their Application Letter and CV in MS Word or PDF file indicating the role as the subject title to: email@example.com