Female Customer Service Executive (Online Pharmacy) at Sylken Limited

Sylken Limited – The company delivers quality natural care through the use of natural products all manufactured in the United States of America under the brand name “NATURE’S FIELD”. Our primary commitments are quality, safety, and efficacy and we guarantee every step in the manufacture of our products in line with the strictest pharmaceutical Good Manufacturing Practice (GMP). Our manufacturers and packaging laboratories hold approved licenses and are regularly audited to ensure that the codes of practice are maintained in line with international best practices.

We are recruiting to fill the position below:

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Job Title: Female Customer Service Executive (Online Pharmacy)

Location: Amuwo Odofin, Lagos
Employment Type: Full-time

Job Details

  • We are an indigenous pharmaceutical company in Nigeria, delivering quality natural care through the use of natural products all manufactured in the United States of America under the brand name “NATURE’S FIELD” https://www.naturesfieldng.com/ that offers high-quality natural supplements formulated by a team of experts including doctors, pharmacists, nutritionists, scientists and laboratory technicians in the United States of America.
  • We are committed to offering quality natural supplements that truly work towards alleviating your health concerns so you can achieve better health devoid of the sickness, pain, and suffering you may be experiencing.

Job Description

  • Responding large amounts of inbound and outbound calls in a timely and respectful manner
  • Responding to online queries and request from customers on the web and social media in a timely and professional manner.
  • Following the company’s call center “scripts” when handling different health challenges from customers
  • Identifying customers’ needs, clarify information, research every issue with the department concern and providing solutions to customers
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations and information of prospects in a comprehensible way.
  • Taking and processing online orders

Requirements

  • She should possess a degree or any of Biological sciences with relevant ICT/Social media skills and good phone etiquette.
  • Our ideal candidate must be a Female
  • She must be a resident of Festac/Amuwo Odofin/Isolo Lagos or their environs.

Salary & Condition of Work

  • Salary and condition of work are fairly with a Free Health Insurance cover and monthly bonuses.

Application Closing Date
15th May, 2021.

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Method of Application
Interested and qualified candidates should:
Click here to apply online

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