HRLeverage Africa is the human resource consulting & Workforce Management company you have been looking for. As an HR Company, we are expert in Outsourcing, Recruitment, HR Advisory, Workforce & PEO Services, HRTech, Staffing services , HR for SMEs among others.
We are recruiting to fill the position below:
Job Title: Telemarketing Manager
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices, etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Train and lead another Team member
Job Requirements / Skills
- Interested candidates should possess a Bachelor’s Degree with 2-3 years experience.
- Skilled in negotiation and dealing with complaints
- Excellent communication and presentation skills
- Patient and able to handle customer rejection
- Proven experience as a telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Salary
N120,000 – N150,000 / Month.
How to Apply
Interested and qualified candidates should submit their CV to: resume@hrleverageafrica.com using the Job Title as the subject of the mail.
Application Deadline 31st August, 2023.